Before the narrative, first summarize the experience of a single, we correct!
1. Remember to praise your customers in good faith.
2, greeting e-mail, mobile phone information to be appropriate.
3, Do not believe that the target customer's desire to buy is because the sales time is too long.
4. Find the right person to get the order.
5, for customers who do not understand the product, can not be the other side. Do not use different structured products to meet unit prices in order to grab orders.
Business life is always colorful. It's just a change in your heart.
After returning from the security show, I stare at a customer. Always call to find the relevant person in charge. Yes, through the business, find the buyer. However, it seems that the temper is somewhat big. It has been said that we have not used our products. I'm sure it's useful. Because of the products from the exhibition.
It's just that this is a very tight mouth. I haven’t made any progress since I was chasing for a month.
One day, talking to a business, he was doing PCB board and talking to him very well. So he said to introduce a customer to me. The payment is very straightforward. As long as your product is fine, he hasn’t traded yet. So, he gave me this customer information that I was smashing, but he found the director, I just found the buyer.
So, I directly skipped the buyer and contacted the director. The first visit, see this director. Give me a feeling of bright eyes, this sister Chen is beautiful and temperament. However, she was very busy. In that half an hour, one of the production people would find a phone call and be busy. It was also during this half hour that I saw that one of her characteristics was to keep things fresh and memorable. Chen Jie does not understand the cooling fan, the fan's results are oily, double roll. Before they used ordinary, the guests told her that it was double-ball, and then I patiently taught her. We are still very happy to talk.
The next process is to send samples and quotes.
In terms of price, our company has no advantage. Mainly because the boss insisted that most of the raw materials were imported using the original. Non-imported materials are also companies that have a certain reputation in the industry. Only to ensure quality. This fact has also brought great trouble to our business.
This does not, the price has just been reported, Chen Jie's phone came and said that our product price is too expensive, more expensive than her previous to nearly 2 yuan. I explained it to her. Chen Jie said consider it. This is the case.
In an instant, time has passed a week. That day, I was on a business trip with our manager. On the way back, I received a call from Chen Jie, saying that it was for me to re-pay another price. I said that I can only make 2 cents. This is not a profitable industry. Call me back before I get off work. At this point it is already 17:10. There is a 10-minute drive to the company.
Taiwan companies have a bad place, that is, all the quoted managers have to report in person. Salesperson cannot quote. After hanging up the phone, my manager told me that she only wanted to quote, and she did not sincerely want to buy goods. According to the manager's temperament, he wants to quote for the second day. It is to let the guests understand that we are not eager to do business with them (for new customers). Without them, our factory did not close down in 17 years.
But I do not think so. For each of my clients, I am sincere and enthusiastic. Under my insistence. 17:25 points, quotes, I passed to Chen Jie, and then confirmed by telephone. Received.
I thought this was over. Unexpectedly, when I was nearly 18:00, I suddenly received Chen Jie’s 200PCS test production list. Then hurry to call and thank Chen for her support. And confirm the relevant matters such as the specification approval book.
This customer, from my first day of contact with the final order, took 2 months. Although the monthly amount of this customer is not large, there are fixed orders every month. Payments have also been cash on delivery. It's refreshing. Chen Jie really as I see it, simply, readily.
PS:
In the process, I sent 3 to 4 emails to Chen Jie. The first letter was the evening after my first visit. It probably means that I admire Chen Jie and also boast her long and beautiful temperament. This is not my bragging. Oh, I am sincere.
When the deal was completed, I felt that these few messages played a big role.